FAQ

1. What does Geni Style offer?

Geni Style specializes in offering a wide range of fashionable women's clothing, shoes, accessories, and handbags tailored for casual wear.

2. Where is Geni Style located?

We are an online-based fashion store, catering to customers worldwide. 

3. How can I place an order?

Ordering from Geni Style is easy! Simply browse our website, select the items you love, choose your size, and add them to your cart. Follow the prompts to complete your purchase securely.

4. What payment methods does Geni Style accept?

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment platforms.

5. How long does shipping take?

Shipping times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days, and shipping times range from 15-20 days, depending on your location and chosen shipping option.

6. Does Geni Style offer international shipping?

Yes, we ship internationally to most countries. However, please note that shipping times and fees may vary for international orders.

7. What is Geni Style's return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it within 30 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges page for more details.

8. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online.

9. Can I cancel or modify my order after it's been placed?

Unfortunately, once an order has been placed, we are unable to cancel or modify it. However, you may be able to return or exchange items following our return policy guidelines.

10. How can I contact Geni Style for further assistance?

If you have any further questions or need assistance with your order, feel free to reach out to our customer service team via email at genistyleshop@hotmail.com or through our Contact Us page on the website. We're here to help!